KitchenAid Top Rack Falling? Stop Buying Plastic Replacements (Get This Metal Kit Instead)
Quick Answer
Replace cheap plastic mounts in your dishwasher with a durable metal kit to prevent the top rack from falling. The W10712395 metal kit offers long-lasting stability and smoother operation.
The Problem
Dishwasher top rack instability is a common issue with KitchenAid dishwashers due to fragile plastic components. My wife actually thought she destroyed our dishwasher last Thanksgiving when the top rack plunged onto the bottom spray arm. I fished the broken plastic adjuster out of the filter, it had literally crumbled from the heat cycles. It is embarrassing that KitchenAid puts these cheap plastic mounts in a $1,000 machine. I installed the metal W10712395 kit, and honestly, the rack feels heavier and smoother now than when it was brand new. Do not buy the plastic replacement; you'll just be doing this job again in six months.
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Why Does This Happen?
The plastic mounts used in many KitchenAid dishwashers can't withstand the heat cycles, causing them to crumble and fail. This results in the top rack falling repeatedly, a frustrating and all-too-common problem.
How Does the Metal Kit Compare?
The metal W10712395 kit is a game-changer. Made from durable materials, it withstands heat and wear, ensuring the top rack stays in place. This kit makes your dishwasher feel more robust and smooth compared to the original design.
Where I Usually Mess Up
Even with years of experience, I sometimes rush the installation, skipping steps or misplacing tools. Remembering to take my time and double-check each step ensures a clean job.
More Tips for Home Maintenance
While you're fixing your dishwasher, consider checking out these other guides on home maintenance: Why Your Dishwasher Isn't Cleaning Properly and How to Fix It and How to Unclog a Jammed Garbage Disposal (Without a Plumber).
Step-by-Step Guide
Remove the dishwasher's top rack.
Detach the existing plastic adjusters.
Install the metal W10712395 kit using a screwdriver and wrench.
🛠️ Tools Needed
- •Screwdriver
- •Wrench
📦 Recommended Products
- KitchenAid Dishwasher Metal Rack Adjuster Kit ↗
The best due to its durability and ease of installation.
- Klein Screwdriver ↗
Required tool: Screwdriver
- Adjustable Wrench ↗
Required tool: Wrench
Frequently Asked Questions
Why does my dishwasher's top rack keep falling?
The top rack falls because the plastic mounts can't handle the heat, leading them to weaken and break over time.
How long does it take to install the metal kit?
Installation typically takes about 45 minutes, depending on your familiarity with the process.
Can I still use my dishwasher if the top rack falls?
You can, but it's not recommended as it may cause damage to other components. It's best to fix the issue promptly.